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I am very happy with Cinch. Submitting a claim with Cinch was straightforward; they sent someone out quickly. The service was much faster compared to other home warranties I've previously used. Their quick and efficient service stands out. My granddaughter submitted the claim online, and they called me soon after to set up an appointment. The tech arrived the next day, which was very convenient.
I haven't had many claims, but the one experience I had was handled swiftly and met my expectations. I rate my experience with Cinch as fabulous. Their customer service is excellent, as are the services they provide.

Cinch takes care of the customer when there's a problem. The person they decide to use follows up and texts you every step. They have good customer service and always present themselves well. Whenever you have a question, they're always there to answer it. Recently, my water heater was leaking. It couldn't be fixed so it had to be replaced. If I know somebody's looking for a home warranty, I always tell them about Cinch Home Services. They're wonderful. You don't have to go out there and look for anyone to fix anything for you ‘cause they got your back.

My experience with Cinch was exceptionally great. I love the warranty service that I have. My hot water tank went out and my claim experience went very well. I made my claim in the morning, and by the end of the day, they had me scheduled for somebody to come out. They came out and they were quick, told me what the problem was, went through it, and handled it. It was great. They didn't give me a hard time.

I've been with Cynch for about five years, and while their premiums were always competitive, you never really know how good your insurance is until you have to use it. Last month, a major hailstorm damaged our roof and shattered a skylight. I was dreading the claims process, but I was blown away by how easy they made it.

The claim was approved in less than a week, and the check we received was more than enough to cover the full cost of a new roof from a reputable local company. I can't express how much peace of mind this gave us during a stressful time. I wholeheartedly recommend Cynch to any homeowner.